FAQ


Title:
Where can I find "technical tips" or "how to" documents on my product to do my own troubleshooting?

Summary:
I'd like to try my own troubleshooting to see if I can solve my own problem. Where can I find OKI's "technical tips" or knowledgebase?

Oki Data offers a wealth of technical troubleshooting "how to" documents to help you do your own troubleshooting.
They are easy to find. Just follow these 2 steps:

* From the home page (www.okidata.com), just click on "SUPPORT RESOURCES"
* Pick your product from the drop down list (right side of the page)

From here you can every technical document specific to your product. Note that on this page you can also access the Drivers and Manuals specific to your product as well.

You can also do a topic search using the "Search-All" selection and put in your key word(s).

If you need more help, you can call us at 1-800-654-3282. Our Support Hotline, based 100% in the U.S., is available 7x24x365 days for your convenience.

You can also email us at "support@okidata.com" with your questions.