C5500n User's Guide
Chapter C Troubleshooting
Jam 382

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OPEN TOP COVER
382: PAPER JAM
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1.Open the top cover.
2.Gently pull the sheet out.
  • If the sheet does not come out easily, go to the next step.
  • If the sheet does come out, close the cover.
3.Lower the rear exit tray.
4.Pull out the jammed sheet.
Important!
WARNING! The fuser may be HOT!
If the sheet is difficult to remove, it is partially jammed in the fuser. To get it out, reach around the top cover and press down on the fuser pressure release lever (1) before pulling the sheet out. Then let go of the fuser pressure release lever.

5.Close the rear exit.
6.Close the top cover.