Resolving Fatal Errors 140,141,142
Doc #:
3078
Category:
Trouble Shooting
Last Updated:
07/21/2003
Symptom:
The printer displays a "Fatal Error - 140 Contact Service". The error codes can range from 140, 141, & 142.

Cause:
This error indicates that the Image Drum Up/Down Process is not working properly.

The errors are as follows:

140 - Yellow Drum Up/Down error
141 - Magenta Drum Up/Down error
142 - Cyan Drum Up/Down error

Resolution:

1. Reseat the Image Drums. Ensure they are in seating properly into the drum carriage.

2. Reseat the Toner Cartridges. Ensure they are seating properly into the Image Drums.

3. Reseat the Contact Sensor Spring assembly and inspect it for damage or mis-alignment. If the springs appear bent or dis-lodged reseat them.


4. Try a new Transfer Belt.

Additional Info:
If the problem persists, you should call your local service representative for further assistance.

EU - Troubleshoot-
Product(s):
C7200; C7200-MarketingEdition; C7200-RealEstate; C7200ccs; C7200n; C7200n-MarketingEdition; C7200n-RealEstate; C7400DXn; C7400n; C7400nccs
Oki Data has taken care to insure that the information is complete, accurate and up-to-date. However, Oki Data assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of Oki Data.
Copyright 2004, Oki Data, Americas, Inc.