|Installing the correct printer driver is usually a straight-forward process.|
To help you complete your driver installation, we will need a few pieces of information.
If you plan to call us, please come prepared with this information.
This will greatly simplify the process. We will need to know the following:
§ Your Operation System (ex. – Windows Vista, XP, 7, Mac Snow Leopard, Tiger, Linux, etc)
o For Windows-based PC’s, right-click on the “My Computer” icon. Select “Properties”. The Operating System will be listed on the “General” tab
§ Operation System version number
o For a Mac, click on the Apple, go to “About this Mac” and everything you need will be there
§ Whether your computer is 32-bit or 64-bit
After you get this information, if you need further assistance, please email us at email@example.com or call Oki Data Customer Support (1-800-654-3282).