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Chapter A Troubleshooting
(User's Guide for B4200/B4300)
Feed Jam or Exit Jam
1. Remove the tray and clear any misfed sheets as given above.

2. Open the top cover.


WARNING!
The fuser area will be hot. This area is clearly marked. Do not touch it.


CAUTION!
Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit.

3. Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface.

4. Remove any jammed sheets from the paper path.

5. Re-install the image drum complete with toner cartridge, ensuring that it correctly locates into the slots on each side of the printer.

6. Close the top cover and press down to latch it closed.

7. The printer will warm up and commence printing when ready. he page lost through the jam will normally be reprinted.

NOTE
If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on. However, if the jammed paper cannot be removed, contact a service representative.

Oki Data has taken care to insure that the information is complete, accurate and up-to-date. However, Oki Data assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of Oki Data.
Copyright 2014, Oki Data, Americas, Inc.