Error Code Information for the B6500 Series Printer
Doc #:
3698
Category:
Trouble Shooting
Last Updated:
05/25/2007



Question:
What do the error codes mean on the B6500 printers?


Answer:
Error Code "SE xx" : Service Error xx are failure codes that may result in servicing of the printer.

First, try resetting the unit, turning the power off and back on. The printer may have received invalid or corrupt information. If the problem is repeated, servicing of the printer is necessary, see additional information below related to the specific messages:

SE 01 : Invalid OEM Setting - Wrong printer configuration.
SE 02 : Software Exception.
SE 03 : CPU/hardware Exception.
SE 09 : Wrong controller hardware revision detected.
SE 10 : Software Message Exception.
SE 13 : FLASH memory failure (related to "bad block" table).
SE 14 : PCL Interpreter Software Exception.
SE 15 : Wrong or unknown engine-model detected.
SE 16 : Invalid Network Interface hardware configuration.
SE 17 : Communication failure with Network 1 interface card.
SE 18 : Communication failure with Network 2 interface card.



EU - FAQ

Product(s):
B6500; B6500dn; B6500dtn; B6500n
Oki Data has taken care to insure that the information is complete, accurate and up-to-date. However, Oki Data assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of Oki Data.
Copyright 2004, Oki Data, Americas, Inc.