Support
Contact Us:
1-800-OKI-DATA
support@okidata.com
(1-800-654-3282)
Frequently Asked Questions
How can I contact Oki Data Technical Support?
I need help to set up, install or fix a printer problem. Where can I go for help?
Windows 7 Driver Support
Support information and links about how the Microsoft Windows 7 operating system release affects your OKI Printing Solutions product.
How do I fix a Toner Sensor Error?
Printer is giving me a "Toner Sensor Error" message. How do I clear this message so I can print?
How do I install my printer driver?
I need a driver file installed so my computer can communicate with my Oki Data printer. How do I install the driver?
How to set up an IP Address?
I need to set up an IP address for my networked printer. How do I do that? There are several ways this can be done.
How do I replace the toner cartridge on my printer?
I'm getting a "Toner Empty" message. How do I replace my toner?
What does "Fatal Error" mean?
Printer has displayed a "Fatal Error" message. This simply means a problem has occurred requiring you to take action. It does NOT mean that your printer has "died".
MacOS X.6 (Snow Leopard) Driver Support
Find instructions for how to use Apple's new Snow Leopard operating system with your OKI Printing Solutions product
What is the difference between LED and Laser printer technology?
Why do we believe LED based printers are better than Laser printers?
What are the differences between GDI, PCL and Post Script printers?
Why does it matter whether I have a GDI, PCL or Post Script printer?
How do I set the "top-of-form" on my SIDM / Dot Matrix Printer?
I keep losing my "T-O-F" or top-of-form setting on my continuous SIDM or dot matrix printer. How do I set the top-of-form?
How to avoid Paper Jams from happening?
Paper handling is key to ensure trouble-free printing. However, sometime paper jams occur. What can I do to avoid this from happening?
Does OKI have a Recycle Program?
OKI does have a Recycling Program for its Toners. This is just one of numerous options OKI customers have for disposing their waste toner cartridges
Where can I find my OKI Printer Serial Number?
I'm being asked for my printer's Serial Number. Where can I find it?
How do I register on the Business Partner Exchange (BPX)? (Dealer only)
I'm a new Oki Data dealer and I want access to the BPX. How do I register to gain access?
Fax Basics and Troubleshooting Tips for your All-in-One MFP Printer
Why is your Phone System important in setting up the Fax Option on your All-in-One Printer? Do you know how to set up the Fax Option on your MFP? Need some basic Troubleshooting tips for your Fax Option?